Term and Conditions

Welcome to Equestrian Gear! These Terms and Conditions govern your use of our website, horsebackridegears.com, and your purchases from our store. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

At Equestrian Gear, we are fellow riders dedicated to providing high-quality equestrian equipment. Our policies are designed to be transparent, fair, and rider-friendly, ensuring a trustworthy shopping experience for our global community.

1. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Comply with all applicable laws and regulations in your jurisdiction.
• Ensure that you are of legal age to enter into binding contracts (typically 18 years or older).

Failure to adhere to these obligations may result in the termination of your account or orders.

2. Products and Services Description

Equestrian Gear specializes in equestrian equipment and apparel, including but not limited to:

• Apparel: Beanies & Toques, Belts, Casual Tops, Breeches, and Boots (e.g., Blundstone).
• Accessories: Barn Hardware, Blanket Accessories, Cowboy Hats, and Caps.
• Equestrian Care: Dewormers, Clothing Care products, and Blanket Liners.
• Brands: We offer trusted brands like Birkenstock and Blundstone.

All products are described as accurately as possible. However, slight variations in color or size may occur due to screen settings. If you have questions, contact us at [email protected].

3. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation with order details.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information on our servers.

Shipping

We ship worldwide, excluding some Asian countries and remote regions. Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx. Delivery in 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS. Delivery in 15-25 business days after shipment.

Delivery times may vary due to customs, weather, or other factors beyond our control. Tracking information will be provided where available.

Returns and Exchanges

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be unused, in original packaging, with tags attached.
• Non-returnable items include dewormers, opened Clothing Care products, intimate apparel, and final sale items.

To initiate a return, email us at [email protected] with your order details. Refunds are issued to the original payment method within 3-5 business days after inspection, excluding original shipping costs. Return shipping is the customer’s responsibility unless the error is ours.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Equestrian Gear or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.

Unauthorized use may result in legal action. If you believe your intellectual property has been infringed, contact us at [email protected].

5. Limitation of Liability

Equestrian Gear strives to provide accurate information and quality products. However, we are not liable for:

• Delays or failures in delivery due to unforeseen circumstances (e.g., customs, carrier issues).
• Minor discrepancies in product descriptions or images.
• Damages resulting from improper use of products.
• Indirect or consequential damages arising from your use of the website or products.

Our total liability to you shall not exceed the purchase price of the products in question. This limitation applies to the fullest extent permitted by law.

6. General Provisions

Governing Law

These Terms are governed by the laws of the United States, specifically the state of [Insert State, e.g., Massachusetts]. Any disputes will be resolved in the courts of Haverhill, US.

Changes to Terms

We may update these Terms periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised Terms.

Contact Information